Welcome to VBA360, it provides online access to a number of BPC services.

Licensed Plumbing Practitioners & Back Office Workers

If you are a Licensed Plumbing Practitioner or Back Office Worker, and have an existing eToolbox account, you must Register on VBA360 to:

  • Purchase a Compliance Certificate
  • Lodge a Compliance Certificate
  • Request a Drain Booking

Owner Builder Applications

Register on VBA360 to submit, manage and track an application.

Building and Plumbing Complaints

Register on VBA360 to submit and track a complaint.

IMPORTANT:

VBA360 now requires Multi-Factor Authentication for all VBA360 users. This enhances the protection of our sensitive user data.

Upon inputting your username and password, users will now be sent a 6 digit verification code to the email address noted on our records. Users can also opt to send an SMS verification code to the listed mobile number on your record. You will be required to input this code to log into VBA360.

If you have issues logging into VBA360, please don’t hesitate to contact us via our Contact Us page or by calling 1300 067 088 between Monday and Friday, 8:30AM - 5:00PM.

If this is your first time using VBA360, please register an account by selecting the ‘Register’ button below.

Welcome to VBA360

Welcome to VBA360, it provides online access to a number of BPC services.

VBA360 is a new online system that enables faster processing, online tracking, and improves efficiencies, ensuring a quality and accurate process.

  • To raise or manage a complaint, select the Complaints tab above
  • To create or manage an Owner Builder application, select the Building tab above
  • To purchase or manage a Compliance Certificate, select the Plumbing tab above

For further information, please visit the BPC website. Or for help on how to use VBA360, download a copy of the VBA360 User Guide.